Refund policy

2026 Extended Holiday Return

Our 2026 Extended Holiday Returns policy requires that items purchased between November 1, 2026, and December 31, 2026, are returnable through January 15, 2027. The clothing and accessories must be returned must be in the same condition in which you received them: unworn and in saleable condition. Upon receiving the merchandise, we will inspect it. If we discover that the clothing is worn, we will reserve the right to deny your return, and will mail the clothing back to you.

Please email hello@eLaniese.com should you need to return your merchandise.

Items marked as final sale cannot be returned or exchanged, unless there is a manufacturer defect. 

Refunds

Refunds will be processed within 3 and 12 business days from reception of your return at our warehouses. Once we have inspected the condition of the returned items, we will notify you by e-mail. The refund will be made using the same payment method used to purchase the item.